mm38 — Safe, Responsible Gaming

Responsible Gaming
Enjoy safe entertainment

Gaming is for fun and entertainment only. mm38 is always ready with self-control tools, limit settings, and support so players can game with confidence.

21+
21+ Only
Anyone under age is not permitted to play

mm38's Responsible Gaming Commitment

mm38 is a platform that puts players' health, financial wellbeing, and personal safety first. This guide is published to help you enjoy gaming as entertainment and to prevent it from being mistaken for a source of income. We always recommend understanding the potential for losses involved in gaming and never playing beyond a budget you can afford.

On this page you will find self-assessment questions, control tools, guides on setting limits, and ways to seek help.

The Protection Tools We Offer

Deposit Limit

You can set your own daily, weekly, or monthly deposit limit. It helps with budget control and prevents losses in advance.

Time-Out Tool

Players can take a temporary break from gaming for a period of their choice — 24 hours, 1 week, or 1 month. Taking a short break leads to healthier decisions.

Self-Exclusion

If gaming is causing problems, you can choose a long-term self-exclusion. Even if you request to reopen your account during the exclusion period, we will not allow it.

21+ Age Verification

In accordance with Myanmar regulations, players under the age of 21 are not permitted to play. Age is verified at registration and at the time of withdrawal.

Gaming History Review

You can view your gaming history, deposit and withdrawal records, and time spent playing, so you can monitor yourself more effectively.

24/7 Support

If you have any issues related to gaming, you can contact our support team directly in Burmese via 24-hour Live Chat. Support is always available.

Are you experiencing a gambling problem?

If any of the following situations apply to you, you should seek support.

  • Continuing to play in order to recover lost money
  • Gaming is causing you to neglect your family, work, or studies
  • Taking out loans or selling belongings to fund gaming
  • Experiencing stress, anxiety, or depression because of gaming
  • Trying to stop gaming repeatedly without success
  • Hiding your gaming from family members
  • Gaming is clearly causing regular sleepless nights

Self-Assessment Questions

Answer these questions honestly —

  • Have you been playing beyond your financial budget?
  • Have you ever broken your own time limit for gaming?
  • Do you feel that the excitement of gaming is something you cannot get anywhere else?
  • Do you find yourself playing for a long time chasing losses?
  • Do you prefer gaming over spending time with your family?
  • Are you hiding your gaming from others?

If 3 or more of the above questions apply to you, please contact us via 24/7 Live Chat.

How to Use the Control Tools

01

Log In to Your Account

Log in to your mm38 account and go to the Personal Settings section.

02

Select the limit you want

Set your own deposit limit or Time-Out period and confirm it.

03

Confirm the change

Once a limit is set, it takes effect immediately and cannot be changed until the set period has ended.

04

Get further help

If you need help at any time, you can reach our team in Burmese via 24/7 Live Chat.

How to get support

If you are having problems related to gambling, contact us right away — there is no need to feel embarrassed.

Live Chat support
24/7 in Burmese — instant response
Personal data security
Protected with SSL encryption
To request Self-Exclusion
Contact us via Live Chat and it can be done immediately

mm38's commitment — standing with our players

At mm38, we believe players should play only for entertainment and enjoyment. Gambling is not a way to earn income in life — we are saying that clearly.

On our platform, players can set their own budget and limit their playing time as they choose. If Self-Exclusion is requested, we will act on it immediately, and during the exclusion period the player will not be able to access our website or any of our affiliated channels.

If gambling is causing stress for your family, finances, or health, do not hesitate — contact our 24/7 Live Chat. Our team, who provide support in Burmese, are ready to help. We will treat you with complete confidentiality.

Fair play and player protection are mm38's top priorities. We are always here to make sure gambling stays safe, enjoyable, and responsible.

Want to play safely?

Be a responsible player at mm38 and join as a form of entertainment — do not forget our tools.

Log in to mm38 Read the FAQ

Questions about responsible gambling

Log in to your mm38 account and go to the Personal Settings section. There you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately after you set it. If you try to increase the limit, there will be a waiting period before the change can be applied.

Self-Exclusion is available in two options: short-term and long-term. Short-term options are 24 hours, 1 week, or 1 month. Long-term options are 6 months or 1 year. If a player requests to lift the exclusion during the active period, we will not allow it. You can submit a request via Live Chat.

No. Only players aged 21 and above can play at mm38. Age is verified at registration and withdrawal. If a player is found to be under 21, the account will be suspended and any remaining balance will be refunded.

Bonuses cannot be stated as protected during a Time-Out period in general terms — the effect of any bonus you hold depends on the bonus type. For more details, contact us anytime via 24/7 Live Chat.

Stop playing immediately and contact our team via 24/7 Live Chat. You can request Self-Exclusion and we will act on it right away. You should also talk to a family member or a trusted friend — opening up is an important first step.

No, it cannot. A limit increase will only take effect after a set waiting period. This is to protect players from making decisions driven by impulse or pressure. A limit decrease, however, can take effect immediately.

Date of birth is verified at registration, and anyone under 21 is rejected. An additional age check is also carried out at the time of withdrawal. Parents and guardians are advised to protect their computers or mobile phones with parental control software.